Blinds 2go :: Our helpful & professional customer service team

January 26th, 2011 in Exclusives

We sell hundreds and hundreds of blinds every day and it’s so nice when a customer takes the time to not just say thank you but to put pen to paper and write us a letter. A lady from Wiltshire has done just that and we thought we’d share her thoughts with you.

You could not have been more helpful and it was so nice to have such good service. You dealt with it so professionally, pointing out some things that I had not thought of.

The fact that you got our order to us so quickly was amazing and I would have no hesitation in using you again or indeed recommending you to anyone else.

Thank you Mrs P for your kind words, we really do appreciate it. Mrs P is now the proud owner of no less than seven Pure White Hardwood blinds, as seen below in all their glory.

If you have any queries about our blinds or would like some advice then please do give the team a free-phone call on 0800 862 0464 and they’ll only be too happy to help.

meet Anna

About the author

My home is my passion, I love to search for inspiration on decorating ideas, tips and hints for keeping things clean and tidy and great recipes to try out. When I'm not trawling through Pinterest or the Blogosphere, you can find me outside, usually running around with my dogs- I'm not sure which of us enjoy the walks more!

10 thoughts on “Blinds 2go :: Our helpful & professional customer service team

  1. Hi… bought some blinds from. You including Venetian metal and would like to be directed to fitting instructions.
    Can you please direct me to them.. I cant find them.

    Thankyou

    • Hi Richard. I have asked a member of the Customer Services team to get in touch. In the meantime if you visit the product page of the blinds in question on the website you will see three tabs below the delivery details. One of the tabs is ‘installation’ and the instructions can be downloaded from here. I hope you enjoy your blinds. Anna

  2. Saturday 10th Nov
    8 vertical blinds selected & quoted on line. Quality & value most impressive on web!
    Ordered online with approx 7-10 WORKING days quoted.
    Blinds received 100% perfect Friday 16th Nov (5 WORKING days)…POST-FREE

    Saturday 17th Nov
    Blinds fitted (2 V-style blinds into each of 4 bows)…perfect fit, good pattern match….FANTASTIC!!!

    Thank you & Best Wishes BLINDS2GO

  3. Hi Ann and William
    It’s always so nice when someone takes the time out to tell us that they’re pleased with their blinds and the service received. So thank you very much indeed. Wishing you all the best, Anna.

  4. telling me your number which I have checked is not recognised I am calling 08008620464 if y Carol Millsou are still trading I would like to order some shutters – my tel 01752880170 Regards

    • Hi Carol, sorry we had some trouble with our phones on Friday, but we managed to get everything up and running in the end so hopefully you were able to get through. If not then just give us a call any time until 8pm.

  5. Hi,

    I like your products but I don’t believe I’m sufficiently experienced to fit the blinds myself. Do you offer a fitting service or can recommend anyone in the Oxford area.

    Kind regards,
    Jeremy Goldman

    • Hi Jeremy, sorry but because we design everything for home fitting we’ve never gathered any kind of list of recommended fitters or anything. In all honesty the process of fitting these blinds uses only the most basic of DIY principles, so if you wanted to have a go but didn’t have much experience of DIY then looking up a couple of videos on the basics of using a drill would be about all you need.

  6. The two cords that operate the left and right sides of my new thermal blind have come out of the plastic pull knob, how do you put them back?
    Does the knob come apart somehow? It looks like the knots have pulled through the holes.

    • Hi Gary, sorry to hear that you’ve been having problems, but if you give our customer support team a call on 0800 862 0464 then we’ll be able to help with that.

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